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CUSTOMER SERVICE - POLICIES - CONTACT INFORMATION
Delivery Time
Orders are shipped within 24-48 hours. Delivery will usually be within 7 business days.
Returning Merchandise
We stand behind our products and realize that sometimes you may want to return an order. Our return policy does not apply to Downloads since there is nothing to return back to us. Merchandise can be returned for any reason within 30 days of receipt. There will be no exceptions. The 30 day period is defined as, the day you received your order until the day we receive the returned package. You will receive a full refund of the purchase amount and tax, minus the original shipping and handling fees, provided ALL the products received are returned in the same condition as they were received by you and the workbooks have not been written in. Whatever is not returned, the replacement cost will be deducted prior to the refund being applied. The credit will appear on your original method of payment.
Warranty on Product
If the product you purchased is defective or damaged upon it's arrival, you may request a replacement free of charge. If you damage the product, replacement products are available for individual purchase.
Online Pricing Disclaimer
L.H.F. Enterprises, Inc. is not responsible for inaccurate entry of information or prices due to human error, technical malfunction or any other cause.
Payment
We accept all major credit cards including Visa, Mastercard, Discover, and American Express and you can also pay by check or money order. Please be sure to provide your exact billing address - the address your credit card provider has on file for you, when ordering. Incorrect information may cause a delay in processing your order. Sales tax is applied to all orders shipped to California.
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